Investigation & monitoring
Report fraud. Build your case.
Document the incident, submit payment records and speak with our team about the next steps.
01
Case Assessment
Your report, payment records and supporting documents form the basis of our review.
02
Clear Communication
Receive case updates and discuss questions directly with your team.
03
Evidence Review
Payment references, correspondence and documents are reviewed together.
04
Legal and Agent Support
Request a lawyer or case agent, subject to team approval.
About us
Case support after financial fraud.
After a scam, the first task is to preserve the records. Messages, receipts, bank references and account details can all help explain what happened.
Digitalretrace helps people document financial fraud and prepare their cases for review. We bring the incident timeline, payment history and supporting evidence into one private account.
Our team examines the information submitted, identifies gaps and explains the reporting or professional support options relevant to the case.
You can request an independent lawyer or case agent through your account. Assignments require team approval, and updates remain attached to your case.
Read our full story10+Years of industry experience
Our experience
More than a decade of industry experience.
Fraud methods change, but careful documentation remains essential. Our approach focuses on payment records, communications and the sequence of events behind each report.
Pattern recognition
We know the tactics behind common scams and the records that matter most.
Thorough documentation
Evidence organised into case files that professionals can act on.
Case guidance
An explanation of the options and limitations relevant to your report.
Coordinated support
Knowing when a lawyer or case agent should be involved, and how.
Investigation & tracing
A detailed record of how the fraud unfolded.
We organise payments, communications and account identifiers into a timeline that supports case assessment and professional review.
Transaction trail review
Payments, transfers and timelines mapped into a clear sequence.
Wallet & account mapping
Wallet addresses, exchanges and receiving accounts recorded with their transaction IDs.
Supporting evidence
Messages, screenshots and receipts linked to the relevant events.
Case record overview
// Incident, payment and evidence records
{
"incident": "incident_category",
"timeline": ["first_contact", "deposits", "withdrawal_blocked"],
"payments": [
{ "method": "crypto", "tx_id": "transaction_hash", "evidence": "supporting_files" },
{ "method": "bank_transfer", "ref": "payment_reference", "evidence": "supporting_files" }
],
"status": "case_stage",
"next_step": "review_action"
}Our services
Support for financial fraud cases.
Report investment fraud, payment scams, account misuse and other incidents involving financial loss.
Investment and trading scams
Fake platforms, signals groups and “guaranteed return” schemes that take deposits and block withdrawals.
Learn moreCryptocurrency and digital assets
Fraudulent wallets, exchanges, token offers and transfers sent to addresses controlled by a scammer.
Learn moreForex and fraudulent brokers
Unregulated brokers, cloned firms and managed account offers that manipulate balances or refuse withdrawals.
Learn moreRomance and relationship scams
Someone builds trust online, often over months, and then asks for money, investments or gift cards.
Learn moreBanking and payment fraud
Unauthorised card or bank transfers, and payments you were tricked into making to a fraudster.
Learn moreBusiness email and invoice fraud
Changed bank details on invoices, spoofed supplier or executive emails, and redirected business payments.
Learn moreHow it works
From report to case review.
Submit your report, add evidence and follow updates through your account.
- Step 01
Tell us what happened
Create an account and describe the incident through our case form. You can save it as a draft and finish later.
- Step 02
Organise your evidence
Add messages, payment references, screenshots and records. Every file is stored privately with your case.
- Step 03
Review the available options
Our team reviews the submitted records, identifies missing information and explains the options relevant to your case.
- Step 04
Agree on the next steps
We clarify proposed services, responsibilities and scope, including any professional fees, before anything begins.
- Step 05
Follow your case
See status updates, documents and messages in your account, and receive an email when something changes.
Legal & agent support
Request legal or case support.
Browse profiles and request support for a specific case. Our team reviews each request before confirming an assignment.
Work with a lawyer
Review listed practice areas and jurisdictions before requesting a lawyer. Legal representation requires a separate agreement.
Find a Lawyer
Work with a case agent
Agents organise case information, request missing documents, coordinate communication and keep you updated.
Request Case SupportScam prevention
Recognise fraud before sending money.
Learn the payment requests, impersonation tactics and account risks commonly associated with scams.
Investment warning signs
Examine return claims, withdrawal restrictions and pressure to invest quickly.
Read the guidePhishing & impersonation
Do not disclose passwords or authentication codes to callers or message senders.
Read the guideRomance scam patterns
Watch for rapid declarations of affection followed by requests for money.
Read the guideFAQs
Questions about your case.
Read about case submission, evidence and professional support, or contact our team.
You can report investment and trading scams, cryptocurrency fraud, fraudulent brokers, romance scams, banking and payment fraud, business email compromise, identity theft, online shopping fraud, employment scams, advance payment schemes, property scams and phishing. If your situation does not fit a category, choose “Other” when you file your case and describe what happened.
Start with what you have: when it happened, how much was sent and how, where you met the other party, and any names, accounts, wallet addresses or websites involved. Screenshots, messages, receipts and transfer confirmations are helpful. You can save your case as a draft and add evidence later.
The payment method, available evidence, timing and jurisdictions all affect the options. Our team reviews these factors before discussing further steps.
You create an account, verify your identity and submit your case. Our team reviews it and may ask for more information. Status changes, requests and messages appear in your account, and you are notified by email when something changes.
It depends on the type of incident, the evidence available and whether more information is needed. We do not promise a fixed timeline. You can follow each stage of your case from your account.
Get started
Submit your case for review.
Describe the incident and attach the records you have. You can save a draft and return to it before submitting.